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check your points balance

Enter your Customer ID to check your points balance. Your Customer ID can be found on the front of The Grid card.

New to Ladbrokes?

Unlock all of the great benefits of betting in shop with Ladbrokes by joining The Grid.

Already Registered Online?

JOIN THE GRID

Unlock all of the great benefits available on The Grid in shop by ordering your card now.

FAQ's

What is The Grid?

The Grid is the exciting new benefits experience for in shop betting from Ladbrokes.

How does it work?

Join The Grid and you'll be given a card or fob. Use your card or fob every time you bet or play gaming machines in your local Ladbrokes shop to unlock great betting benefits.

What are points?

You'll accumulate points every time you bet over the counter or play machines in shop at Ladbrokes. Every point you earn on The Grid will be an entry into a prize draw. There'll be show stopping prizes from dream trips to Vegas to VIP access to sporting events, the latest gadgets and much, much more.
Points are earned as follows:

  • 1 point for every £4 staked over the counter
  • 1 point for every £10 staked on slots on gaming machines
  • 1 point for every £20 staked on roulette on gaming machines.

  • To ensure you get your points, remember to present The Grid card to the staff member each time you place a bet over the counter and remember to insert your card into the machine when playing games in shop.

What benefits are available on The Grid?

We'll also have great betting offers available regularly in shop that are exclusive to cardholders.On gaming machines, if you're on The Grid, you'll have the chance to unlock instant free bets with Cash Key and you'll also get early access to new and exclusive games through The Grid Zone. If you verify your card or fob you'll also be able to spin at stakes of over £50.

Where can I join The Grid?

You can join The Grid by clicking "Join The Grid" to order your card on the front page of The Grid section of the Ladbrokes website or by asking staff in your local branch of Ladbrokes for a card or fob.

How do I get discounts at lots of other retailers?

For customers who use their card at least four times per month, we'll provide access to a range of great special offers and discounts on exciting stuff like cinema tickets, takeaway pizzas, racing form, football shirts and much, much more.

You'll need to be opted in with accurate contact details to marketing to receive these benefits as they will be sent to customers at the end of each month by email or text message. You can opt in or update your details at the counter in shop by asking a staff member.

We will never send your information to any third parties. If you would prefer not to be contacted,please speak to a member of shop staff or opt out from an email or text message.

How do I get exclusive free bets and bonus offers sent directly to my inbox?

You'll need to be opted in with accurate email or mobile contact details to receive offers directly to your inbox. You can opt in or update your details at the counter in shop by asking a staff member.

We will never send your information to any third parties. If you would prefer not to be contacted, please speak to a member of shop staff or opt out from an email or text message.

Can I use The Grid online?

If you link your Ladbrokes online account to The Grid card, you will have the flexibility to deposit and withdraw from online betting when in shop.

How much does it cost?

It's absolutely free. You can pick up a card or fob from any Ladbrokes betting shop in the UK and start earning points straight away.

I have lost my card. What can I do?

You can either get a replacement card in your local shop or receive a new card through the post.